Privacy policy

At The Linen Closet, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when interacting with our small online fashion business. By accessing or using our website and services, you consent to the practices described in this policy.

Information We Collect:

Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, billing address, and payment details.

Communication: We may collect information from your communications with us, including emails, customer support inquiries, and feedback.

Website Usage Information: We collect non-personal information such as IP addresses, browser types, and referring pages to enhance our website's functionality and improve user experience.

Use of Collected Information:

Personal Information: We use your personal information to process your orders, provide customer support, and communicate with you about your purchases or inquiries.

Communication: We may use your information to respond to your inquiries, provide information about our products, promotions, and updates, and deliver important administrative notices.

Website Usage Information: We may analyze non-personal information to understand trends, track website performance, and improve our services.

Information Sharing:

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with trusted third-party service providers who assist us in delivering our products and services, such as payment processors and shipping carriers.

We may disclose your information if required by law or when we believe such action is necessary to protect our rights, comply with a legal obligation, or prevent fraudulent activities.

Security:

We employ reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance user experience, personalize content, analyze website usage, and facilitate order processing.

You can manage your preferences regarding cookies through your browser settings.

Third-Party Links:

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Choices and Rights:

You have the right to access, update, correct, or delete your personal information. If you wish to exercise these rights or have any concerns about the information we hold, please contact us using the provided contact details.

Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or require further information, please contact us using the provided contact details.

Last updated: 1 June 2023